Storage Terms & Conditions


  1. About Secure Storage Solutions

The services are provided by Secure Storage Solutions (SSS), a private limited company registered in Australia SSS provides short and long-term storage and care of vehicles, boats, caravans and trailers (Stored Items) in Australia. By accessing our website ( or visiting the storage facility you are under no obligation to accept the services. When undertaking storage with SSS, you enter into an agreement and accept these terms and conditions and must comply with them at all times. You also agree to the collection and use of your personal data in accordance with the privacy policy that can be downloaded from the website ( We recommend that you print a copy of these terms and/or save them for future reference as well as checking these Terms of Business regularly to account for any updated versions. If you do not agree to these Terms of Business you must not use our service. We may revise the terms of Business from time to time by amending and posting a new version of these Terms of Business (or any of our policies) online. It is your responsibility to check the Terms of Business. Where we have entered into a contractual arrangement with one or another in respect of the storage services, we will take reasonable steps to notify you of any changes to the Terms of Business and your continued use of the service will denote your acceptance of the updated Terms of Business.

  1. Use of Our Service

By accessing the services you confirm that you will comply with these Terms of Business; you confirm that you are the legal owner of the Stored Item or you can provide proof that you have the authority to act on behalf of the legal owner of the Stored Item. You shall on or before the presentation of the Stored Item for storage inform us, in writing, of any special issues required due to the particular nature of the Stored Item giving precise details and specifying all precautions necessary. Your attention is drawn to Sections 4 & 5 – Insurance and Limitation of Liability, below. We may terminate, discontinue or change all or any part of our service offering, without notice. We will not be liable to you if for any reason our service offering is no longer available for any period. We reserve the right to move the Stored Item by driving or otherwise as we deem necessary or appropriate. We further reserve the right to move any Stored Item to any other location in the event that the storage facility has to be closed either permanently or temporarily, as deemed appropriate by SSS. SSS reserves the right to forcefully enter a Stored Item in such a manner as it deems necessary, without being liable for damage caused to facilitate the exercise of the rights conferred in the above paragraph or to abate any nuisance caused by the Stored Item.

  1. Documentation and details

It is your sole responsibility to ensure that all ownership documentation and other such documentation (as required and requested by SSS) is provided before the presentation of the Stored Item for storage. SSS will not store your Stored Item unless it has a copy of the registration certificate confirming that you are or you are the legal representative of the registered keeper of the Stored Item. SSS also requires a copy of documentation with a photo ID, such as a driving license or passport. If your Stored Item is sold, in accordance with these Terms of Business, you will notify SSS within 24 hrs of the Stored Item sale. You will pay all outstanding charges up to and including the agreed collection date with SSS. For clarification, the collection date must be within 14 days from the date your Stored Item was purchased. Should the Stored Item remain on-site with SSS after 14 days, storage charges will be applicable at $50 per day. You must notify SSS of any intention where the new owner may wish to retain the services previously provided under Terms of Business. Where new owner details are provided by you, SSS will make all attempts for a smooth transaction of the services under a new agreement. It is your sole responsibility to keep your contact details up to date and to notify SSS of any changes to your address or contact information. Any notice or communication required to be given or sent by SSS to you in connection with this agreement shall be deemed to be properly given if sent by post addressed to you at the last address of which you shall have given notice to us.

  1. Term and Payment

SSS provides long-term storage facilities and care to owners of Stored Items, . The minimum long-term storage of a Stored Item is three (3) months and is subject to an upfront, non-refundable, payment of one (1) month’s storage charge. Subject to the minimum term, the initial storage term may be such a term as is agreed by SSS and you. Any extensions of the agreed initial (or subsequent) storage period will be on the same conditions as these, subject to any adjustment of charges or notice of a change to these Terms of Business. Storage charges will be invoiced every month on the 1st working day of every month in advance, and are payable by direct debit by the payment mechanism stipulated in these terms. All storage fees must be settled in advance unless expressly agreed otherwise in writing. Storage charges do not include the cost of any carriage of a Stored Item to or from storage. SSS may increase storage charges from time to time by providing 21 days prior notice. If you fail to make any payment due to SSS under these Terms of Business by the due date for payment, without limiting any other remedy we may have under these Terms of Business, you shall pay interest on the overdue amount at the rate of 4% per annum above the banks base rate from time to time. Such interest shall accrue daily from the due date until the actual payment of the overdue amount, whether before or after judgment. You shall pay the interest together with the overdue amount. You agree to grant SSS a particular lien on the Stored Item being stored by these Terms of Business, as well as a general lien permitting us to retain the Stored Item and any other goods stored by you with us as security for payment of all sums claimed by SSS on any account. If you have failed to make payment within 28 days from the date that the sums fall due, SSS may, at their discretion, remove the Stored Item from the secured storage facility and place it at any other location on the premises, whether protected from the elements or otherwise. SSS may refuse to deliver or grant access to the Stored Item to you unless all storage charges accrued due and other such sums have been paid in full. SSS may at any time require you to remove any Stored Item upon 28 days’ notice in writing. If you fail to remove the Stored Item from the custody or control of SSS by the due time (notice by these Terms of Business having been given) SSS reserves the right to dispose of the Stored Item by these Terms of Business. Further to the rights granted in the preceding paragraphs, If you fail to pay any outstanding sums due to SSS (including but not limited to any unpaid storage charges and/or interest due on any overdue payment) SSS may, without prejudice to its other rights and remedies, issue you with a final notice for payment of outstanding sums due, together with notification that in the event of your continued failure to settle any outstanding sums within 28 days of receipt of such final notice, SSS may sell your stored item. If SSS proceeds with the sale of your Stored Item, the proceeds of sale shall be used to cover the unpaid debt (including any costs incurred in the sale of the Stored Item and costs of enforcement). After all outstanding sums due to SSS have been settled, any surplus proceeds of the sale will be held in trust for you. Provided that you have paid all sums due to us, you shall give SSS at least 7 days’ notice of your intention to remove any Stored Item from the premises, whose removal may only take place during normal working hours of 9 am to 5 pm or otherwise by agreement with us.

  1. Insurance

It is your responsibility to maintain your own Stored Item Insurance cover up to its full market value at all times when your Stored Item is in storage with SSS. SSS does not maintain a policy of liability insurance on its storage depots and in the event of theft, damage, fire or act of god your own insurance policy is to cover these events and neither SSS nor the registered proprietor of the land on which the Stored Item is being stored (Landowner) will be liable for any damage howsoever caused to any Stored Item whatsoever.

  1. Limitation of Liability

SSS shall not be under any obligation to the customer for any loss or damage suffered as a result of force majeure or as a result of matters outside the reasonable control of SSS. In the event of any damage or loss being alleged by the customer, the onus of proof shall be on the customer to show that such damage or loss has been caused by SSS, and in the case of damage to the Stored Item shall be notified in writing to SSS within 14 days of such claim being brought to your attention or of the Stored Item being delivered, whichever shall be sooner, and any claims not brought against SSS within such time frame shall be deemed waived. SSS shall have no responsibility for damage or loss caused by any defects, mechanical, electrical, or otherwise, relating to the customer’s Stored Item, and shall be under no duty to the customer either to act on or report on any defects that might be present, whether noticeable or not. The Customer shall hold SSS indemnified against any loss or liability whatsoever or howsoever arising out of damage caused by such defects on a customer’s Stored Item. The customer accepts that any use of the SSS storage facility is at the customer’s own risk and that SSS shall have no responsibility for any damage or loss relating to the customer’s Stored Item while that Stored Item is located on SSS premises. The customer also acknowledges and agrees that the Landowner is not liable for any loss or damage (whether direct, indirect, special, consequential or economic loss or damage) in respect of any theft, vandalism of, or damage to any Stored Item (howsoever caused) and the customer releases the Landowner from all and any Liability in respect of any loss or damage to the Stored Item. In these terms and conditions, Liability means all costs, charges, expenses, liabilities, allegations, debts, causes of action, claims, actions, penalties, fines, proceedings, suits or demands of any nature howsoever arising and whether present or future, fixed or unascertained, whether actual, contingent or prospective, whether at law, in equity, under statute, in negligence or otherwise.

  1. General

The service is not intended for use by minors and no one under the age of 18 years of age is permitted to enter into a contractual arrangement with us. By using the SSS services, you confirm that you are over 18 years of age. These Terms of Business do not create or intend to create any agency, partnership, joint venture, or any other such relationship between us. SSS may assign or transfer its rights and obligations under these Terms of Business without your prior consent, provided such assignment or transfer is on the same or equivalent terms to the relevant third party. If any of the provisions of these Terms of Business are held to be invalid, void, or unenforceable, the remaining provisions will remain in full force and effect. When the Stored Item is presented for storage, no explosive or dangerous articles may be deposited in the Stored Item and the Stored Item shall be in such condition so as not to cause damage or injury or the likelihood of damage or injury to the SSS storage facility, to any other Stored Items or any SSS employees, contractors or workers and you agree to indemnify SSS against any loss or damage we may suffer as a result of a breach of this term and you agree to pay all costs and expenses incurred in, and our reasonable charges for, dealing with the breach and its consequences. These Terms of Business are governed by the laws of Australia. If you have a dispute please do contact us before taking any action and we will try to resolve issues with you; however, if we and you cannot do so then you agree the courts of Australia will have jurisdiction to settle any dispute or claim arising under these Terms of Business. By accepting our quote you are agreeing to these terms and conditions before payment of our Invoice for storage services supplied by SSS.